Industry · E-Commerce

AI automation for
e-commerce businesses.

Automate inventory, fulfillment, customer support, and marketing content. Scale your store without scaling your headcount.

The problem

Where e-commerce brands hit a ceiling.

Inventory management

Tracking stock levels, reorder points, and supplier lead times manually leads to stockouts and oversupply.

Order processing

High order volumes create backlogs. Manual picking, packing, and shipping updates slow everything down.

Customer support volume

Where's my order? Return requests. Size guides. Repetitive questions overwhelm your support team.

Marketing content

Writing product descriptions, email campaigns, and social content for hundreds of SKUs is unsustainable.

What we automate

Scale your store, not your team.

Inventory Forecasting

AI-driven demand prediction and automated reorder triggers based on sales velocity, seasonality, and lead times.

Order Fulfillment Workflows

Automated order routing, pick-pack-ship workflows, and real-time tracking notifications to customers.

Customer Support Chatbots

AI chatbots that handle order enquiries, returns, and FAQs 24/7 — escalating only what needs a human.

Product Description Generation

AI-written product descriptions, meta tags, and alt text — optimised for SEO and tailored to your brand voice.

Review Management

Automated review solicitation, sentiment analysis, and response drafting across all sales channels.

Abandoned Cart Recovery

Intelligent email and SMS sequences triggered by cart abandonment — personalised by browsing and purchase history.

Connects to Shopify, Klaviyo,
and your entire stack.

We plug directly into your storefront, email platform, helpdesk, and fulfilment tools. No platform changes required.

ShopifyWooCommerceBigCommerceKlaviyoGorgiasShipStationGoogle AdsMeta AdsSlackZapier
30%
Fewer stockouts
80%
Support queries automated
Content output
18%
Cart recovery rate
Get started

Find out what's costing
your business the most.

A 30-minute conversation. No pitch. No obligation. We'll identify your highest-impact automation opportunities before you spend a dollar.

Book a discovery call
ops@flowworks.com.au · Melbourne, Australia