AI Governance that lets you move fast and stay compliant.

AI governance is the set of policies, controls, and review processes that determine how a business uses AI safely and lawfully. In Australia, businesses using AI must comply with the Privacy Act 1988, the Australian Privacy Principles, and emerging guidance from the Office of the Australian Information Commissioner. AI governance covers data residency, what employees may upload to public AI tools, vendor due diligence, model output review, bias monitoring, audit trails, and incident response. FlowWorks helps clients write a practical AI use policy, classify which workflows are low, medium, or high risk, build review processes for high-risk outputs, and document compliance for clients, insurers, or auditors. Without governance, an organisation risks data leakage, regulatory exposure, and reputational damage.

A FlowWorks AI governance framework includes a written acceptable-use policy, a risk classification matrix that ranks each AI workflow against data sensitivity and decision impact, vendor approval criteria for new AI tools, prompt and output logging requirements, human-in-the-loop checkpoints for high-risk decisions, an incident response runbook for AI-related issues, role-based access controls, staff training materials, and a quarterly review schedule. The framework maps to ISO 42001, NIST AI RMF, and Australian Privacy Principle compliance where relevant. The deliverable is a 30 to 60 page policy pack that the client's leadership can adopt, plus an implementation plan covering staff communication, tool restrictions, and audit cadence.

FlowWorks governance frameworks include technical and policy controls to prevent staff from uploading sensitive data to public AI tools (ChatGPT free tier, public Claude.ai, Gemini consumer). Controls include a written use policy distributed to all staff, browser extensions or DLP rules that block uploads to listed AI domains for sensitive document types, an approved internal AI tool with the same workflows but with data residency and no-training guarantees, regular staff training, and an incident reporting process. The framework also covers third-party vendors that may quietly integrate AI features into existing software (note-taking apps, CRMs, support tools), and provides a vendor questionnaire to use when reviewing software contracts.