Legal
Last updated: 24 March 2026
This document should be reviewed by a qualified legal professional. It is provided as a framework and may require adjustments to suit specific legal requirements.
By accessing and using the FlowWorks website located at flowworks.com.au (the 'Website') and any services provided by FlowWorks (the 'Services'), you agree to be bound by these Terms of Use (the 'Terms'). If you do not agree to these Terms, you must not access or use the Website or Services. These Terms constitute a legally binding agreement between you and Slok Studios Pty Ltd (ABN 12 616 136 871), trading as FlowWorks. We recommend that you print or save a copy of these Terms for your records.
FlowWorks is a trading name of Slok Studios Pty Ltd (ABN 12 616 136 871), an Australian company registered in Victoria. Our registered address is 470 St Kilda Rd, Melbourne VIC 3004, Australia. FlowWorks provides AI consulting, automation implementation, AI Employees, Private AI, workflow design, Voice AI, and related services to businesses.
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal or business evaluation purposes. This licence does not include the right to collect, aggregate, copy, duplicate, display, or create derivative works from the Website. You agree not to use the Website for any of the following prohibited purposes: scraping, crawling, or using automated tools to extract content or data from the Website. Reverse engineering, decompiling, or attempting to extract the source code of any part of the Website. Using the Website to transmit malware, viruses, or any harmful code. Using the Website for competitive intelligence, benchmarking, or building a competing product or service. Impersonating any person or entity, or misrepresenting your affiliation with any person or entity. Using the Website in any manner that could damage, disable, overburden, or impair our servers or networks. Attempting to gain unauthorised access to any part of the Website, other accounts, or systems connected to our servers. We reserve the right to suspend or terminate your access to the Website at any time, without notice, for any reason, including breach of these Terms.
All content on the Website, including text, graphics, logos, icons, images, audio, video, software, and design elements, is the property of FlowWorks or its licensors and is protected by Australian and international intellectual property laws, including the Copyright Act 1968 (Cth). You may not reproduce, modify, distribute, display, perform, publish, licence, create derivative works from, or sell any content from the Website without our prior written consent. Blog content published on the Website may be shared on social media or referenced in other publications, provided that appropriate attribution to FlowWorks is given and a link to the original content is included. This permission does not extend to bulk reproduction or republication of blog content. The FlowWorks name, logo, and all related trademarks, service marks, and trade names are the property of Slok Studios Pty Ltd. You may not use these marks without our prior written consent.
Our Website may include interactive tools such as the Free AI Audit. The results, scores, and recommendations provided by these tools are indicative only and do not constitute professional advice. Readiness scores and estimated savings figures are based on typical outcomes observed across a range of businesses. They are not guarantees of specific results. Your actual outcomes will depend on your business size, complexity, data quality, team readiness, and other factors. By submitting the Free AI Audit, you consent to us using your responses to generate your results and to contact you with your score and relevant recommendations. We may use anonymised and aggregated audit data to improve our services, develop industry benchmarks, and create content. No individually identifiable information will be published without your consent.
The Website describes our services in general terms. The descriptions provided are for informational purposes and do not constitute a binding offer. Specific service engagements are governed by a separate Service Agreement, which will set out the scope of work, deliverables, timelines, fees, payment terms, intellectual property ownership, confidentiality obligations, and other terms relevant to the engagement. Pricing information displayed on the Website is indicative only. Actual pricing will be confirmed on a per-engagement basis and may vary depending on the scope and complexity of the work. In the event of any conflict between these Terms and a Service Agreement, the Service Agreement will prevail to the extent of the inconsistency.
FlowWorks uses artificial intelligence tools, AI Employees, Private AI systems, and technologies in the delivery of its services and in the creation of content on this Website. AI-generated content on this Website, including blog posts, recommendations, and other materials, is reviewed by humans before publication. However, AI-generated content may contain errors, inaccuracies, or omissions. We do not warrant the accuracy or completeness of AI-generated content. We use AI tools in delivering our services as described on our Data and Security page. The use of AI in service delivery is disclosed to clients and governed by our Service Agreement. AI recommendations and outputs are advisory in nature. They should not replace professional judgement, and you should independently verify any information or recommendations before relying on them. We do not guarantee specific outcomes, results, or performance improvements from AI implementations. The effectiveness of AI solutions depends on many factors, including data quality, system integration, user adoption, and business processes. Your data is never sold to third parties and is never used to train AI models. AI providers we work with process data under their API terms, which prohibit training on customer data. Automated decision-making transparency: Details of how AI assists with decisions related to your personal information, including your right to request human review of any AI-assisted decision, are set out in Section 5A of our Privacy Policy. We are committed to the responsible use of AI in accordance with the Privacy Act 1988 (Cth), including upcoming amendments effective December 2026 relating to automated decision-making transparency.
Calls to our business phone number may be answered by an AI-powered voice agent. The Voice AI agent is designed to assist with enquiries, collect information, and provide general information about our services. All calls handled by our Voice AI system are recorded for quality assurance and service delivery purposes. By calling our business number, you consent to the interaction being handled by an AI agent and to the call being recorded. You may request to speak to a human team member at any time during a Voice AI call. We will make reasonable efforts to connect you with a human representative. The Voice AI agent may not always understand or respond accurately to all queries. For critical, urgent, or sensitive matters, we recommend contacting us directly by email at ops@flowworks.com.au or requesting a human representative during the call. Call recordings and transcripts are retained for 90 days and are handled in accordance with our Privacy Policy.
The Website may contain links to third-party websites and services, including booking platforms, social media networks, and other external services. These links are provided for your convenience only. We are not responsible for the content, privacy practices, terms of use, or availability of third-party websites or services. The inclusion of a link does not imply endorsement or affiliation unless expressly stated. Your use of third-party websites and services is subject to the terms and conditions and privacy policies of those third parties. We encourage you to review those terms before using any third-party service.
To the maximum extent permitted by law, the Website and its content are provided on an 'as is' and 'as available' basis. We make no warranties, express or implied, regarding the accuracy, completeness, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on the Website. To the maximum extent permitted by law, FlowWorks, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, revenue, business opportunity, or goodwill, arising from your use of or inability to use the Website, regardless of the cause of action or theory of liability. Our maximum aggregate liability to you for any claims arising from or related to the use of the Website shall not exceed AUD $100. For claims arising from or related to the provision of Services, our maximum aggregate liability shall not exceed the fees actually paid by you to FlowWorks for the specific service giving rise to the claim. Nothing in these Terms is intended to exclude, restrict, or modify any rights or remedies that cannot be excluded, restricted, or modified under the Competition and Consumer Act 2010 (Cth), the Australian Consumer Law, or any other applicable law.
You agree to indemnify, defend, and hold harmless FlowWorks, Slok Studios Pty Ltd, its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Website, your violation of these Terms, your violation of any rights of a third party, or any content you submit or transmit through the Website.
Nothing in these Terms is intended to exclude, restrict, or modify the application of the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other consumer protection legislation that cannot be excluded by agreement. Where our goods or services are supplied to you as a consumer within the meaning of the Australian Consumer Law, you are entitled to certain consumer guarantees. These guarantees cannot be excluded and nothing in these Terms purports to exclude them. To the extent permitted by law, our liability for breach of any consumer guarantee is limited to the re-supply of the relevant services or the payment of the cost of having the services re-supplied.
These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia, for the resolution of any disputes arising from or in connection with these Terms or your use of the Website.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and FlowWorks regarding your use of the Website. These Terms supersede all prior agreements, representations, and understandings relating to the subject matter of these Terms. For the avoidance of doubt, specific service engagements are governed by a separate Service Agreement, which operates in addition to these Terms.
We reserve the right to modify, amend, or update these Terms at any time without prior notice. Changes will take effect immediately upon posting on this page. We will update the 'Last updated' date at the top of this page when changes are made. Your continued use of the Website after any changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.
If you have any questions about these Terms of Use, please contact us. Email: ops@flowworks.com.au Business name: Slok Studios Pty Ltd trading as FlowWorks ABN: 12 616 136 871 Address: 470 St Kilda Rd, Melbourne VIC 3004, Australia